Everything you need to know about renting with Sundream
You can book online through our website 24/7, or call us at (949) 993-7448 during business hours. We recommend booking in advance, especially for weekends and holidays.
Cancellations made more than 48 hours in advance receive a full refund. Cancellations within 48 hours receive 50% refund or full credit. Weather-related cancellations always receive a full refund.
Yes, full payment is required at the time of booking. A security deposit may also be required for certain rentals and will be refunded upon safe return of the vessel.
No! Duffy boats are easy to operate and no license is required. We provide a brief orientation before your cruise to ensure you're comfortable.
Our Duffy boats accommodate up to 12 passengers comfortably. This is the legal maximum and cannot be exceeded for safety reasons.
Absolutely! You're welcome to bring your own food and beverages, including alcohol for guests 21+. We just ask that you avoid glass containers and clean up before returning.
Our boats have canopy covers that provide protection from light rain. For severe weather, we'll contact you to reschedule or provide a full refund.
Yes! We offer paddle board lessons for beginners. Kayak instruction is included with every rental at no additional charge.
All rentals include the watercraft, paddle, and life jacket. Dry bags and phone pouches are available for rent.
Pets must be pre-approved. Please contact us before booking if you'd like to bring your furry friend. An additional cleaning fee may apply.
Late returns are charged at $50 per 30 minutes. If you're running late, please call us so we can accommodate you and notify subsequent renters.
No, smoking and vaping are not permitted on any of our vessels.